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Ramadan Payment Campaign 2018–T&C & FAQ
Campaign Duration: 1st Day of Ramadan till Eid Day
Customer Offer & Eligibility:
Per transaction Limit
Frequently Asked Questions:
In order to avail this offer, you have to make bKash payment within 1st Ramadan till Eid Day to the designated bKash merchant A/Cs of the participating merchants
If you are a bKash customer having account in active status i.e. eligible for Cash In, Cash out, Buy Airtime, Send Money & Payment and sufficient balance can enjoy the offer by purchasing through bKash Payment
The cash back percentage will range from 10%-20% for payment at e-commerce platforms
Irrespective of access channel of USSD, App/QR, PGW: Maximum BDT 500
Yes, you can avail the cash back offered for payment through USSD for e-Commerce merchants
Per transaction Limit
Yes, You can get maximum BDT 300 cash back per transaction and BDT 500 in e-Commerce category
No, there will be no limit on transaction count in this campaign
No, there will be no daily limit on transaction amount in this campaign
Yes, you must pay the actual bill amount to the merchant A/C
No, the offer is valid only at the participating merchants in this campaign
You will receive cash back amount instantly after making successful payment
Your eligible amount will be disbursed to your bKash account from which you made the payment.
In order to receive cash back, incoming transaction of your account must be active. If cash back disbursement fails due to account status issue, you will not receive cash back for the campaign
If you make any wrong payment transaction, you have to call 16247 or approach bKash centers, bKash Plus, Facebook fan page, Web chat (Live chat service) as well as send e-mail to email@example.com and officially inform/report the issue
If your payment is valid, bKash recognizes the transaction as authentic and incoming transaction of your account is active, you will receive cash back. However, bKash reserves the right to cancel cash back payout if the particular transaction and/or the transaction behavior raises reasonable suspicion that you have abused the benefit of the cash back campaign.
Most likely you will receive your cash back instantly as per eligibility. There could be unanticipated cases where cash back payment could be delayed due to unknown/unforeseen issues. If you do not receive your cash back, you can call 16247 or approach bKash centers, bKash Plus, Facebook fan page, Web chat (Live chat service) as well as send e-mail to firstname.lastname@example.org to know details about it
For any type of product and product delivery question, you will contact respective merchants. bKash is neither liable nor responsible for merchant’s inability to ensure availability or delivery of product since bKash is only providing a payment service to the customer. Any reimbursement from merchant to the customer due to non-delivery of product shall not invalidate the respective transaction and therefore does not bind bKash to reinstate customer’s cash back eligibility limit disregarding the particular transaction for the campaign period. The cash back offer for that particular transaction shall be considered consumed accordingly.
Yes, every offer has certain terms and conditions. You are kindly requested to contact the merchants for a full visibility of the offer details.