Washing Machine Warranty & Service Guide – Bangladesh 2025

Introduction

Buying a washing machine is a major household investment, especially in a growing and fast-paced market like Bangladesh. Beyond price and features, understanding the warranty and service options is critical for protecting your appliance and ensuring peace of mind. In this 2025 guide, we break down everything you need to know about washing machine warranties and service support available across Bangladesh.

Why Washing Machine Warranties Matter in Bangladesh

Warranties protect your investment against unexpected defects or manufacturing issues. With high humidity, voltage instability, and frequent use in Bangladeshi homes, appliances like washing machines can face wear-and-tear sooner than expected. A strong warranty can save you thousands of takas in repair costs.

Types of Washing Machine Warranties Available

• Manufacturer Warranty (Standard): Most brands, including LG, Samsung, Whirlpool, and Singer, provide a standard 1-year warranty that covers the whole unit. This includes electronic and mechanical components unless damaged by external forces.
• Motor Warranty: Inverter or direct-drive motors often come with an extended 5 to 12 years warranty. These motors are more efficient and durable, and the longer coverage reflects that.
• Extended Warranty Plans (Retailer-Provided): Retailers like Pickaboo offer additional warranty coverage (1–3 years) on top of the manufacturer’s warranty. These plans often include free service visits and part replacements for major components like the motor, PCB, and display panel.

What Is Covered Under Warranty?

• Manufacturing defects in key components like drum, control board, and valves
• Mechanical failures caused by internal part malfunction
• Labor costs for repairs during the coverage period
• Some brands also offer free service visits during the first year

What’s Usually Not Covered?

• Physical damage due to mishandling or accidents
• Damage from voltage surges or unregulated power supply
• Rust or mold buildup due to lack of maintenance
• Filters, hoses, and exterior plastic wear-and-tear
• Improper installation by unauthorized personnel

Pro Tip: Always ask the retailer to provide certified installation and demo service. Improper setup can void your warranty.

How Service Works in Bangladesh (2025 Overview)

Bangladesh’s major cities like Dhaka, Chattogram, Sylhet, and Rajshahi have authorized service centers for top brands. Here’s how the process typically works:

• You call the brand’s helpline or file a service request online
• A technician is assigned (usually within 24–48 hours)
• Diagnosis is done onsite – minor repairs are fixed immediately
• For major parts (motors, circuit boards), the machine may be taken to the service center
• If under warranty, repairs are free (terms apply); if not, you’re quoted a service fee

Brands like LG and Samsung now offer mobile app tracking for service status in Bangladesh’s major metro areas.

Tips to Maximize Warranty Benefits

• Keep your invoice and warranty card safe
• Register the product online if required (Samsung, LG, and Whirlpool require this for full coverage)
• Schedule free installation to avoid accidental damage
• Clean your machine regularly to prevent service denial due to misuse
• Don’t open or attempt to repair the appliance yourself – it voids the warranty

Recommended Washing Machines with Strong Warranty (2025)

• LG 7kg Front Load – 10-Year Motor Warranty
• Samsung EcoBubble 8kg – 12-Year Digital Inverter Warranty
• Whirlpool 360° Bloomwash Pro – 3-Year Comprehensive + 10-Year Motor Warranty

Conclusion

Understanding your washing machine’s warranty and service terms in Bangladesh empowers you to make smarter purchase decisions. With more brands expanding their after-sales support and offering extended protection plans, 2025 is a great time to invest in a high-quality washer that’s covered long-term.

🛡️ Protect Your Purchase – Shop Washing Machines with Extended Warranty & Trusted Service at Pickaboo Bangladesh!