π― Introduction
Buying a Smart TV is a big investment. But what if something goes wrong?
In Bangladesh, warranty coverage and after-sales service can make or break your experience β especially when:
- π¦ The screen goes black
- π The power supply fails
- π‘ The TV stops connecting to Wi-Fi
This blog helps you compare TV brands in BD that offer solid warranty, local service centers, and easy repair or replacement policies in 2025.
β What to Look for in a Smart TV Warranty
Feature | Why It Matters |
---|---|
π‘οΈ Duration (1β5 years) | Longer = better peace of mind |
π§° Parts vs Panel coverage | Some only cover the screen part-time |
π οΈ On-site service availability | Reduces hassle in rural/remote areas |
π§ Authorized repair network | Genuine parts, faster turnaround |
π Service center locations | Important outside Dhaka |
π Smart TV Brands with Best Warranty & Support in BD (2025)
1οΈβ£ Walton Smart TVs β Local Leader in Support
- π§π© Made & serviced in Bangladesh
- β 2β5 years warranty (varies by model)
- π οΈ On-site support in all 64 districts
- π¦ Panel, main board, and software covered
- π Free service camps every year
- π¬ Customer Service: 16267
- π Walton Warranty Portal Β»
2οΈβ£ Xiaomi Smart TVs β Great Value + Growing Support
- π’ Distributed by Solar Electro BD
- β 2 years full product warranty
- π Service centers in Dhaka, Chattogram, Rajshahi
- π§ Free panel replacement within coverage
- π± Pick-up & return available in metro areas
- π¬ Service Hotline: 09613-500-500
- π Mi Bangladesh Support Β»
3οΈβ£ Sony Bravia TVs β Premium Support Network
- π‘οΈ 3-year official warranty on select models
- π οΈ Sony-certified engineers for installation & repair
- π Strong presence in Dhaka, Sylhet, Khulna
- π³ Extended warranty packs available on request
- π¬ Sony BD Service: 09610977977
- π Sony BD Support Β»
4οΈβ£ TCL Smart TVs β International Brand, Local Help
- β 2-year panel + 3-year service warranty (varies by model)
- π οΈ Support via TCL Bangladesh & Pickaboo
- π Swap options for DOA (Dead on Arrival) within 7 days
- βοΈ Toll-free tech support
- π¬ TCL Hotline: 09666-745745
- π TCL Bangladesh Β»
5οΈβ£ Samsung Smart TVs β Global Service Backed
- π‘οΈ 3 years panel + 1 year parts
- π οΈ Home installation included (Dhaka & major cities)
- π Online ticket & tracking system
- π Same-day technician for metro areas
- π¬ Samsung BD: 08000-300-300
- π Samsung Warranty Checker Β»
π Warranty Comparison Table (2025)
Brand | Panel Warranty | Parts Warranty | On-Site Service | Rural Access |
---|---|---|---|---|
Walton | β 5 years | β 2 years | β Yes | β Full |
Xiaomi | β 2 years | β 2 years | β οΈ Partial | β οΈ Limited |
Sony | β 3 years | β 3 years | β Yes | β οΈ Limited |
TCL | β 2β3 years | β 2 years | β Yes | β |
Samsung | β 3 years | β 1 year | β Yes | β οΈ Main towns |
π§ What Voids a Smart TV Warranty?
Action | Result |
---|---|
Self-opening the back panel | β Voids warranty |
Water or power surge damage | β οΈ Some exclusions |
Installing unapproved apps | β Risk on OS-related issues |
Using outside BD | β Only local warranties apply |
Broken screen from drop | β Not covered (unless insured) |
β Always keep the invoice, TV box, and warranty card safe
π¬ What BD Customers Say
βββββ βWalton replaced our TV panel in just 5 days. No cost.β β Sajjad, Khulna
ββββ βXiaomi team picked up my TV from our flat and returned it fixed.β β Meherun, Dhaka
ββββ βTCL installed our 50β TV and gave us a free wall mount with 2-year service.β β Tariq, Cumilla
π FAQ β TV Warranty & Support in Bangladesh
Q1: Whatβs the difference between panel and full warranty?
β Panel covers only the screen. Full warranty includes board, software, ports, and sound.
Q2: Do imported TVs have warranty in BD?
β β No. Gray market or foreign TVs have no local service support.
Q3: Can I get extended warranty?
β β
Yes. Some sellers offer up to 5 years extra for an added fee.
Q4: Will Pickaboo help with warranty?
β β
Yes. Pickaboo processes all brand warranties for items bought through their platform.
π’ Final Thoughts
Donβt just look at specs and price. A Smart TVβs warranty and service are just as important β especially in Bangladesh where logistics matter.
Buy from trusted sellers with local support to stay stress-free.
Great TV. Greater peace of mind.
π Shop Smart TVs with Full Warranty & Support on Pickaboo Β»