Terms & Conditions- Phone Exchange Service

About Our Service

The Phone Exchange Service by Pickaboo gives you the chance to exchange your old and used phone for a new one of the same category. Basically, you can exchange your used mobile phone to purchase a newer and better one from Pickaboo.com at a discounted price. The discount so Serviced on the purchase of the new Phone is subject to valuation of your used Phone as determined by our buyback partners and is fully funded by our buyback partners.

Exchange Service is currently available only for Mobiles and Smartphones

To enjoy the Exchange Services, the customer is required to visit Pickaboo’s premises at House 10, Road 12, Block F, Niketan, Gulshan 1, Dhaka - 1212, Bangladesh. They must bring their Used Phone for a final valuation process in order to determine its value and category.

Purchases made as part of the Phone Exchange Service will be subject to the following Terms and Conditions.

  • This Exchange Service ("Service") is valid until stocks lasts, till the Service expires, or our buyback partners change, whichever is earlier.

  • Eligibility to apply for the Exchange Service:

    • You will need to provide proof of purchase/ownership in this regard, to apply for Exchange Service. Either the Purchase invoice or the original packaging, accessories or box must be provided.

    • In an event where none of the above can be provided (with justified reasons) National Identity Card (NID) and Utility Bill can be submitted as proof.

    • Under the Exchange Service, purchase of any new phone must be made with the submission of a valid copy of NID or Passport.

    • The new purchase cannot be a phone of a lower Valuation than the Used Phone to be exchanged.

    • Successfully submit a completed Purchase/Exchange Form with the following information:

      • Clients Name

      • Address

      • Phone Number

      • Model, Brand Name and IMEI of the Used Phone

      • Signature

      • Fingerprint

      • Photo (Passport size)

  • By agreeing to avail the benefits under the Service, you hereby represent, warrant and covenant that: 
    • You are the sole, absolute and lawful owner and/or user of the Phone being returned ("Used Phone");

    • The Used Phone along with all accessories, wherever applicable, under the Service is genuine and is not counterfeit, free from any and all encumbrances, liens, attachments, disputes, legal flaws, exchange or any agreement of sale etc.
    • The details of the Used Phone, including its condition, are as stated at the time of availing the Service; and

    • The Used Phone must be in working condition, and the display / screen of the Used Phone should be intact, that is without any scratches, cracks, discoloration, spots, lines, dead pixels, or any other damage of any manner. You must remove any scratch-guard, screen-guard, tempered-glass, or other protective covering applied to the screen of the Used Phone.

    • The used phone should not be damaged, broken, or otherwise tampered with. The used phone should match the details entered while placing the order (with Exchange) and will be validated by Pickaboo’s personnel.

    • The Used Phone must not be repaired or serviced prior to applying for the Service.

    • You must delete all the data on your device and sign out of your iCloud (iOS) / Google (Android) accounts, social media accounts, bank account access or any other personal access. In addition, any lock code or password must also be removed prior to releasing the Used Mobile. Before handing it over to the Pickaboo Personnel.  Pickaboo, the seller, the buyback partner, the future buyer or the manufacturer will not be responsible for any data that may be retained on the used Phone, and you cannot approach any of the above parties for any retrieval or deletion of the data from your used Phone.

      Note:

      *** If you fail to successfully sign out of all/any accounts as enumerated above, Pickaboo shall not take any responsibility to act on your behalf or be responsible for any unauthorized activity (if any).

    • The battery of the phone for exchange must not be dead or non-functional. In other words, the device should turn on and operate even when the charger is disconnected. 

  • You further confirm that:  
    • All the data in the Used Phone (if any and wherever applicable) will be erased before being exchanged under the Service; and

    • In spite of erasing the data manually/electronically, if any data still accessible due to any reason, Pickaboo or its affiliates, the seller, the partner, the future buyer, or the manufacturer shall not be responsible for the same and you will not approach any of the above parties for any retrieval or deletion of the data
  • You agree to indemnify and keep indemnified Pickaboo and its affiliates, applicable seller, the buyback partner, and any future purchaser of the Used Phone against all or any third party claims, demand, cost, expenses including attorney fees which may be suffered, incurred, undergone and/or sustained by Pickaboo, its affiliates, applicable seller, the buyback partner or any future purchaser due to:

    Usage of the Used Phone by you;

    • Data on the Used Phone, if any;

    • Return of a different Phone or if the Used Phone does not meet the conditions prescribed herein or if the condition of the Used Phone is different from the condition specified at the time of availing the Service; and

    • Any breach of these Service terms and conditions.

  • You understand that the new Phone delivery and the Used Phone pickup will happen simultaneously (hand in hand) and you shall keep the Used Phone ready to be given for exchange. In the event you refuse to provide the Used Phone at the time of delivery of the new Phone or if it is determined at the time of delivery that the Used Phone is different or does not conform to the conditions specified, you agree that the transaction and the Service availed by you may be cancelled.
  • You understand that the new Phone delivery and the Used Phone pickup will happen simultaneously (hand in hand) and you shall keep the Used Phone ready to be given for exchange. In the event you refuse to provide the Used Phone at the time of delivery of the new Phone or if it is determined at the time of delivery that the Used Phone is different or does not conform to the conditions specified, you agree that the transaction and the Service availed by you may be cancelled.
  • You understand that the new Phone delivery and the Used Phone pickup will happen simultaneously (hand in hand) and you shall keep the Used Phone ready to be given for exchange. In the event you refuse to provide the Used Phone at the time of delivery of the new Phone or if it is determined at the time of delivery that the Used Phone is different or does not conform to the conditions specified, you agree that the transaction and the Service availed by you may be cancelled.
  • You hereby give your consent that your personal information that you have provided in connection with this Service might be processed, transferred and retained by the seller, the buyback partner, and other entities involved in managing and administration of the Service.
  • In the case of the Used Phone, you acknowledge that checks and diagnostics may need to be performed to check the condition of the Used Phone and determine your eligibility to avail additional features under the Service, such as greater value for the Used Phone. Accordingly, if you elect to avail such additional features:
  • You understand that once the Used Phone is sent for exchange under the Service, under no circumstance can the Used Phone be returned back to you. In the event you return the new device purchased under the Service, the Used Phone will not be returned to you.
  • You agree not to bring any claim against Pickaboo and its affiliates, applicable seller, the buyback partner, and any future purchaser of the Used Phone in relation to the adequacy of the value (if any) of the Used Phone provided as part of the Service. In the event you do not agree with the value provided to you for your Used Phone, you agree not to avail the Service.
  • You acknowledge and agree that Pickaboo shall be neither liable nor responsible for any actions or inactions of sellers or the buyback partners in relation to the Service or its benefits.

Please see the below eligible phones for Exchange offer with Approximate price

Mobile Exchange Rates - Pickaboo Exchanged

BrandModelSizePrice Range
LowestHighest
iPhone5S16 GB50006000
32 GB60007000
SE16 GB1000012000
32 GB1200013000
64 GB1300014000
616 GB800010000
32 GB1000012000
64 GB1100013000
6S16 GB1200013000
32 GB1400015000
64 GB1500016000
6S Plus16 GB1400016000
32 GB1700019000
64 GB1800020000
732 GB1800022000
128 GB2100024000
256 GB2300025000
7 Plus32 GB2600030000
128 GB3000033000
256 GB3200035000
864 GB2800030000
256 GB3000033000
8 Plus64 GB4000044000
256 GB4300047000
X64 GB4800053000
256 GB5300057000
XS64 GB6500068000
256 GB7000075000
XS Max64 GB7000073000
256 GB7500080000
XR64 GB4600050000
128 GB5000053000
BrandModelSizePrice Range
LowestHighest
OnePlusOnePlus 264 GB50006000
OnePlus 364 GB800010000
OnePlus 3T64 GB1100013000
OnePlus 564 GB1300015000
128 GB1400016000
OnePlus 5T64 GB1700020000
128 GB1800021000
OnePlus 664 GB2200024000
128 GB2400026000
OnePlus 6T6/128 GB2800032000
8/128 GB3000034000
BrandModelSizePrice Range
LowestHighest
PixelPixel32 GB800010000
128 GB1100013000
Pixel Xl32 GB1000012000
128 GB1200014000
Pixel 264 GB1800020000
128 GB2000022000
Pixel2 Xl64 GB2400027000
128 GB2600029000
BrandModelPrice Range
LowestHighest
SamsungJ2 4g35004500
J2 1640004500
J2 pro45005000
J2 prime35004000
J455006500
J5 1540004500
J5 1645005500
J670009000
J7 Duo70008000
J7 1540005000
J5 Prime60007000
J7 Prime70008000
J7 Prime 275008500
J7 NXT50006000
J7 Max70008500
J7 pro80009000
J8 64GB1200014000
A8 Star1600018000
A8 Plus1600018000
A6900011000
A6 Plus1000012000
A7 20181200014000
J4 Plus65007500
J6 Plus800010000
S9 Plus3000033000
S92500028000
S7 edge1200015000
S81800022000
S8 plus2100024000
Note 82600030000
Note 94000043000
A9 20182000023000
S10 e3800043000
S104800055000
S10 plus5500060000
BrandModelPrice Range
LowestHighest
HuaweiMate 20 Pro4200046000
Mate 20x3700040000
P304000045000
Nova 2i70009000
Nova 3i1300015000
Nova 3e1000012000
Y9 20191100013000
P30 Lite1800021000
Y9 201870008000
P30 pro6000065000
Nova 42400028000
Nova 4e1600019000
BrandModelPrice Range
LowestHighest
HONORHonor 8x1300014000
Honor 9n70009000
Honor 9 Lite70008000
Honor 10 Lite1200014000
Honor 7x80009000
Honor 7c60007000
Honor 7s50006000
Honor 7a60007500
Honor 9i800010000
Honor play1250014500
Honor view 202300026000
BrandModelPrice Range
LowestHighest
NOKIA3.150007000
5.160008000
6.1800010000
X61000012000
BrandModelSizePrice Range
LowestHighest
XiaomiRedmi 5aAny GB45005000
Redmi 6AAny GB50006000
Redmi 4XAny GB50006000
Redmi Note 44/64 GB60007000
Mi Note 5A prime4/64 GB60007000
Mi Redmi 5 plus4/64 GB70008000
Mi A14/64 GB80009000
Redmi 63/64 GB65007500
Redmi 6 proAny GB70009000
Mi Note5 Pro64 GB1000011000
Mi Note5 Global64 GB800010000
Mi A264 GB1000012000
Note 6 Pro32 GB900011000
64 GB1000012000
Poco F164 GB1600018000
128 GB1800020000
Mi Note732 GB1000012000
64 GB1200014000
Mi Note7 ProAny GB1400016000
Redmi 732 GB80009000
64 GB900011000
Redmi S232 GB60007000
64 GB70008000
Mi A2 Lite32 GB70009000
64 GB800010000
BrandModelPrice Range
LowestHighest
vivoY951000012000
Y9380009000
v111200015000
v11 pro1500017000
V111800020000
V11 pro2400028000
Y9170008500
Y91 c60007500
Y8160007500
Y81 i50006500
Y7150006000
Y71 i40006000
BrandModelPrice Range
LowestHighest
oppoA5s1000011500
A3S70008000
A5900010000
A71000011000
F91200014000
F7900011000
F11 Pro2200025000
F111700019000
Find X3700040000
BrandModelPrice Range
LowestHighest
REALME2 Pro1000011000
270008000
3 pro1100013000
C160007000
U170009000
380009500

Note:

*** Broken display, repaired phones are not accepted.