Terms & Conditions- Phone Exchange Service

About Our Service

The Phone Exchange Service by Pickaboo gives you the chance to exchange your old and used phone for a new one of the same category. Basically, you can exchange your used mobile phone to purchase a newer and better one from Pickaboo.com at a discounted price. The discount so Serviced on the purchase of the new Phone is subject to valuation of your used Phone as determined by our buyback partners and is fully funded by our buyback partners.

Exchange Service is currently available only for Mobiles and Smartphones

To enjoy the Exchange Services, the customer is required to visit Pickaboo’s premises at Flat no B-5 Plot 06 Block SW(H), Gulshan Avenue,Dhaka - 1212, Bangladesh. They must bring their Used Phone for a final valuation process in order to determine its value and category.

Purchases made as part of the Phone Exchange Service will be subject to the following Terms and Conditions.

  • This Exchange Service ("Service") is valid until stocks lasts, till the Service expires, or our buyback partners change, whichever is earlier.

  • Eligibility to apply for the Exchange Service:

    • You will need to provide proof of purchase/ownership in this regard, to apply for Exchange Service. Either the Purchase invoice or the original packaging, accessories or box must be provided.

    • In an event where none of the above can be provided (with justified reasons) National Identity Card (NID) and Utility Bill can be submitted as proof.

    • Under the Exchange Service, purchase of any new phone must be made with the submission of a valid copy of NID or Passport.

    • The new purchase cannot be a phone of a lower Valuation than the Used Phone to be exchanged.

    • Successfully submit a completed Purchase/Exchange Form with the following information:

      • Clients Name

      • Address

      • Phone Number

      • Model, Brand Name and IMEI of the Used Phone

      • Signature

      • Fingerprint

      • Photo (Passport size)

  • By agreeing to avail the benefits under the Service, you hereby represent, warrant and covenant that: 
    • You are the sole, absolute and lawful owner and/or user of the Phone being returned ("Used Phone");

    • The Used Phone along with all accessories, wherever applicable, under the Service is genuine and is not counterfeit, free from any and all encumbrances, liens, attachments, disputes, legal flaws, exchange or any agreement of sale etc.
    • The details of the Used Phone, including its condition, are as stated at the time of availing the Service; and

    • The Used Phone must be in working condition, and the display / screen of the Used Phone should be intact, that is without any scratches, cracks, discoloration, spots, lines, dead pixels, or any other damage of any manner. You must remove any scratch-guard, screen-guard, tempered-glass, or other protective covering applied to the screen of the Used Phone.

    • The used phone should not be damaged, broken, or otherwise tampered with. The used phone should match the details entered while placing the order (with Exchange) and will be validated by Pickaboo’s personnel.

    • The Used Phone must not be repaired or serviced prior to applying for the Service.

    • You must delete all the data on your device and sign out of your iCloud (iOS) / Google (Android) accounts, social media accounts, bank account access or any other personal access. In addition, any lock code or password must also be removed prior to releasing the Used Mobile. Before handing it over to the Pickaboo Personnel.  Pickaboo, the seller, the buyback partner, the future buyer or the manufacturer will not be responsible for any data that may be retained on the used Phone, and you cannot approach any of the above parties for any retrieval or deletion of the data from your used Phone.

      Note:

      *** If you fail to successfully sign out of all/any accounts as enumerated above, Pickaboo shall not take any responsibility to act on your behalf or be responsible for any unauthorized activity (if any).

    • The battery of the phone for exchange must not be dead or non-functional. In other words, the device should turn on and operate even when the charger is disconnected. 

  • You further confirm that:  
    • All the data in the Used Phone (if any and wherever applicable) will be erased before being exchanged under the Service; and

    • In spite of erasing the data manually/electronically, if any data still accessible due to any reason, Pickaboo or its affiliates, the seller, the partner, the future buyer, or the manufacturer shall not be responsible for the same and you will not approach any of the above parties for any retrieval or deletion of the data
  • You agree to indemnify and keep indemnified Pickaboo and its affiliates, applicable seller, the buyback partner, and any future purchaser of the Used Phone against all or any third party claims, demand, cost, expenses including attorney fees which may be suffered, incurred, undergone and/or sustained by Pickaboo, its affiliates, applicable seller, the buyback partner or any future purchaser due to:

    Usage of the Used Phone by you;

    • Data on the Used Phone, if any;

    • Return of a different Phone or if the Used Phone does not meet the conditions prescribed herein or if the condition of the Used Phone is different from the condition specified at the time of availing the Service; and

    • Any breach of these Service terms and conditions.

  • You understand that the new Phone delivery and the Used Phone pickup will happen simultaneously (hand in hand) and you shall keep the Used Phone ready to be given for exchange. In the event you refuse to provide the Used Phone at the time of delivery of the new Phone or if it is determined at the time of delivery that the Used Phone is different or does not conform to the conditions specified, you agree that the transaction and the Service availed by you may be cancelled.
  • You understand that the new Phone delivery and the Used Phone pickup will happen simultaneously (hand in hand) and you shall keep the Used Phone ready to be given for exchange. In the event you refuse to provide the Used Phone at the time of delivery of the new Phone or if it is determined at the time of delivery that the Used Phone is different or does not conform to the conditions specified, you agree that the transaction and the Service availed by you may be cancelled.
  • You understand that the new Phone delivery and the Used Phone pickup will happen simultaneously (hand in hand) and you shall keep the Used Phone ready to be given for exchange. In the event you refuse to provide the Used Phone at the time of delivery of the new Phone or if it is determined at the time of delivery that the Used Phone is different or does not conform to the conditions specified, you agree that the transaction and the Service availed by you may be cancelled.
  • You hereby give your consent that your personal information that you have provided in connection with this Service might be processed, transferred and retained by the seller, the buyback partner, and other entities involved in managing and administration of the Service.
  • In the case of the Used Phone, you acknowledge that checks and diagnostics may need to be performed to check the condition of the Used Phone and determine your eligibility to avail additional features under the Service, such as greater value for the Used Phone. Accordingly, if you elect to avail such additional features:
  • You understand that once the Used Phone is sent for exchange under the Service, under no circumstance can the Used Phone be returned back to you. In the event you return the new device purchased under the Service, the Used Phone will not be returned to you.
  • You agree not to bring any claim against Pickaboo and its affiliates, applicable seller, the buyback partner, and any future purchaser of the Used Phone in relation to the adequacy of the value (if any) of the Used Phone provided as part of the Service. In the event you do not agree with the value provided to you for your Used Phone, you agree not to avail the Service.
  • You acknowledge and agree that Pickaboo shall be neither liable nor responsible for any actions or inactions of sellers or the buyback partners in relation to the Service or its benefits.

Please see the below eligible phones for Exchange offer with Approximate price

Mobile Exchange Rates - Pickaboo Exchanged

BrandModelSizePrice Range
LowestHighest
iPhone5S16 GB60007000
32 GB70008000
SE16 GB1200013000
32 GB1300014000
64 GB1400016000
616 GB1000013000
32 GB1200014000
64 GB1400016000
6S16 GB1600018000
32 GB1700019000
64 GB1800020000
6S Plus16 GB1700020000
32 GB2000023000
64 GB2100024000
732 GB2400027000
128 GB2600030000
256 GB2800031000
7 Plus32 GB3400037000
128 GB3600040000
256 GB3800042000
864 GB3800043000
256 GB4200045000
8 Plus64 GB5000053000
256 GB5200055000
X64 GB6000067000
256 GB6500070000
BrandModelSizePrice Range
LowestHighest
OnePlusOnePlus 264 GB70008000
OnePlus 364 GB1000013000
OnePlus 3T64 GB1400016000
OnePlus 564 GB1800022000
128 GB2000023000
OnePlus 5T64 GB2500027000
128 GB2600028000
BrandModelSizePrice Range
LowestHighest
PixelPixel32 GB1500017000
128 GB1700018000
Pixel Xl32 GB1800020000
128 GB2000022000
Pixel 264 GB3000032000
128 GB3200035000
Pixel2 Xl64 GB3500040000
128 GB3800042000
BrandModelPrice Range
LowestHighest
SamsungJ2 4g35004500
J2 1645005500
J2 pro50006000
J2 prime40005000
J460008000
J5 1545005500
J5 1655006500
J6900012000
J7 Duo900013000
J7 1540006000
J5 Prime70008000
J7 Prime70009000
J7 Prime 2800010000
J7 NXT60007500
J7 Max900011000
J7 pro1000012000
C5 Pro1100014000
C7 Pro1300015000
C9 Pro1400017000
A61300015000
A6 Plus1800021000
A5 16700010000
A7 16800011000
A5 171100013000
A7 171400016000
S71300016000
S7 edge1700020000
S82500028000
S8 plus2700030000
Note 83200035000
Note51100014000
BrandModelPrice Range
LowestHighest
LGG61500018000
V201000013000
V302300025000
v30 plus2500028000
BrandModelPrice Range
LowestHighest
HuaweiP91000011000
P101300015000
P10 Plus1800020000
Mate10 Pro3000032000
Nova 2i1100014000
Nova 3i1700020000
Nova 3e1300016000
y750006000
y7 pro60008000
y9 2018900011000
P203200035000
P20 Pro4000045000
BrandModelPrice Range
LowestHighest
HONORHonor 8900011000
Honor 8 Lite70009000
Honor 9 Lite800011000
Honor 91500017000
Honor 7x900011000
Honor 8 Pro1400016000
BrandModelPrice Range
LowestHighest
NOKIA340005500
560007000
6900011000
7 Plus1800021000
BrandModelPrice Range
LowestHighest
XiaomiRedmi 5a50006000
Redmi 4x50007000
Redmi note 460008000
Mi note 5A prime70008000
Mi redmi 5 plus800010000
Mi A1900012000
Mi Max70008000
Mi Max 2800010000
Mi Note 5 Pro1200014000
Mi Note 5 Global1000012000
Mi A21400015000
Mi 6 Pro1000012000
Mi Note 31500018000
Mi MIX1800022000
Mi MIX 22000022000
BrandModelPrice Range
LowestHighest
OthersOPPO F3800010000
OPP F3 Plus1100013000
OPP F71500018000
VIVO V560008000
VIVO V91500017000
Essentila PH12000024000

Note:

*** Broken display, repaired phones are not accepted.