Terms & Conditions- Phone Exchange Service

About Our Service

The Phone Exchange Service by Pickaboo gives you the chance to exchange your old and used phone for a new one of the same category. Basically, you can exchange your used mobile phone to purchase a newer and better one from Pickaboo.com at a discounted price. The discount so Serviced on the purchase of the new Phone is subject to valuation of your used Phone as determined by our buyback partners and is fully funded by our buyback partners.

Exchange Service is currently available only for Mobiles and Smartphones

To enjoy the Exchange Services, the customer is required to visit Pickaboo’s premises at House 10, Road 12, Block F, Niketan, Gulshan 1, Dhaka - 1212, Bangladesh. They must bring their Used Phone for a final valuation process in order to determine its value and category.

Purchases made as part of the Phone Exchange Service will be subject to the following Terms and Conditions.

  • This Exchange Service ("Service") is valid until stocks lasts, till the Service expires, or our buyback partners change, whichever is earlier.

  • Eligibility to apply for the Exchange Service:

    • You will need to provide proof of purchase/ownership in this regard, to apply for Exchange Service. Either the Purchase invoice or the original packaging, accessories or box must be provided.

    • In an event where none of the above can be provided (with justified reasons) National Identity Card (NID) and Utility Bill can be submitted as proof.

    • Under the Exchange Service, purchase of any new phone must be made with the submission of a valid copy of NID or Passport.

    • The new purchase cannot be a phone of a lower Valuation than the Used Phone to be exchanged.

    • Successfully submit a completed Purchase/Exchange Form with the following information:

      • Clients Name

      • Address

      • Phone Number

      • Model, Brand Name and IMEI of the Used Phone

      • Signature

      • Fingerprint

      • Photo (Passport size)

  • By agreeing to avail the benefits under the Service, you hereby represent, warrant and covenant that: 
    • You are the sole, absolute and lawful owner and/or user of the Phone being returned ("Used Phone");

    • The Used Phone along with all accessories, wherever applicable, under the Service is genuine and is not counterfeit, free from any and all encumbrances, liens, attachments, disputes, legal flaws, exchange or any agreement of sale etc.
    • The details of the Used Phone, including its condition, are as stated at the time of availing the Service; and

    • The Used Phone must be in working condition, and the display / screen of the Used Phone should be intact, that is without any scratches, cracks, discoloration, spots, lines, dead pixels, or any other damage of any manner. You must remove any scratch-guard, screen-guard, tempered-glass, or other protective covering applied to the screen of the Used Phone.

    • The used phone should not be damaged, broken, or otherwise tampered with. The used phone should match the details entered while placing the order (with Exchange) and will be validated by Pickaboo’s personnel.

    • The Used Phone must not be repaired or serviced prior to applying for the Service.

    • You must delete all the data on your device and sign out of your iCloud (iOS) / Google (Android) accounts, social media accounts, bank account access or any other personal access. In addition, any lock code or password must also be removed prior to releasing the Used Mobile. Before handing it over to the Pickaboo Personnel.  Pickaboo, the seller, the buyback partner, the future buyer or the manufacturer will not be responsible for any data that may be retained on the used Phone, and you cannot approach any of the above parties for any retrieval or deletion of the data from your used Phone.

      Note:

      *** If you fail to successfully sign out of all/any accounts as enumerated above, Pickaboo shall not take any responsibility to act on your behalf or be responsible for any unauthorized activity (if any).

    • The battery of the phone for exchange must not be dead or non-functional. In other words, the device should turn on and operate even when the charger is disconnected. 

  • You further confirm that:  
    • All the data in the Used Phone (if any and wherever applicable) will be erased before being exchanged under the Service; and

    • In spite of erasing the data manually/electronically, if any data still accessible due to any reason, Pickaboo or its affiliates, the seller, the partner, the future buyer, or the manufacturer shall not be responsible for the same and you will not approach any of the above parties for any retrieval or deletion of the data
  • You agree to indemnify and keep indemnified Pickaboo and its affiliates, applicable seller, the buyback partner, and any future purchaser of the Used Phone against all or any third party claims, demand, cost, expenses including attorney fees which may be suffered, incurred, undergone and/or sustained by Pickaboo, its affiliates, applicable seller, the buyback partner or any future purchaser due to:

    Usage of the Used Phone by you;

    • Data on the Used Phone, if any;

    • Return of a different Phone or if the Used Phone does not meet the conditions prescribed herein or if the condition of the Used Phone is different from the condition specified at the time of availing the Service; and

    • Any breach of these Service terms and conditions.

  • You understand that the new Phone delivery and the Used Phone pickup will happen simultaneously (hand in hand) and you shall keep the Used Phone ready to be given for exchange. In the event you refuse to provide the Used Phone at the time of delivery of the new Phone or if it is determined at the time of delivery that the Used Phone is different or does not conform to the conditions specified, you agree that the transaction and the Service availed by you may be cancelled.
  • You understand that the new Phone delivery and the Used Phone pickup will happen simultaneously (hand in hand) and you shall keep the Used Phone ready to be given for exchange. In the event you refuse to provide the Used Phone at the time of delivery of the new Phone or if it is determined at the time of delivery that the Used Phone is different or does not conform to the conditions specified, you agree that the transaction and the Service availed by you may be cancelled.
  • You understand that the new Phone delivery and the Used Phone pickup will happen simultaneously (hand in hand) and you shall keep the Used Phone ready to be given for exchange. In the event you refuse to provide the Used Phone at the time of delivery of the new Phone or if it is determined at the time of delivery that the Used Phone is different or does not conform to the conditions specified, you agree that the transaction and the Service availed by you may be cancelled.
  • You hereby give your consent that your personal information that you have provided in connection with this Service might be processed, transferred and retained by the seller, the buyback partner, and other entities involved in managing and administration of the Service.
  • In the case of the Used Phone, you acknowledge that checks and diagnostics may need to be performed to check the condition of the Used Phone and determine your eligibility to avail additional features under the Service, such as greater value for the Used Phone. Accordingly, if you elect to avail such additional features:
  • You understand that once the Used Phone is sent for exchange under the Service, under no circumstance can the Used Phone be returned back to you. In the event you return the new device purchased under the Service, the Used Phone will not be returned to you.
  • You agree not to bring any claim against Pickaboo and its affiliates, applicable seller, the buyback partner, and any future purchaser of the Used Phone in relation to the adequacy of the value (if any) of the Used Phone provided as part of the Service. In the event you do not agree with the value provided to you for your Used Phone, you agree not to avail the Service.
  • You acknowledge and agree that Pickaboo shall be neither liable nor responsible for any actions or inactions of sellers or the buyback partners in relation to the Service or its benefits.

Please see the below eligible phones for Exchange offer with Approximate price

Mobile Exchange Rates - Pickaboo Exchanged

BrandModelSizePrice Range
LowestHighest
iPhone5S16 GB40005000
32 GB50006000
SE16 GB800010000
32 GB900011000
64 GB1000012000
616 GB70009000
32 GB800010000
64 GB900011000
6 Plus16 GB1000012000
32 GB1200014000
64 GB1300015000
6S16 GB1100013000
32 GB1200014000
64 GB1300015000
6S Plus16 GB1300015000
32 GB1500017000
64 GB1600018000
732 GB1600019000
128 GB1800021000
256 GB2000022000
7 Plus32 GB2200025000
128 GB2600030000
256 GB2700031000
864 GB2200026000
256 GB2400028000
8 Plus64 GB3100035000
256 GB3300037000
X64 GB4000046000
256 GB4300049000
XS64 GB5400058000
256 GB5800062000
XS Max64 GB5700062000
256 GB6700072000
XR64 GB3800042000
128 GB4000044000
BrandModelSizePrice Range
LowestHighest
OnePlusOnePlus 264 GB50006000
OnePlus 364 GB70009000
OnePlus 3T64 GB800010000
OnePlus 564 GB1000013000
128 GB1200015000
OnePlus 5T64 GB1300016000
128 GB1400017000
OnePlus 664 GB1700020000
128 GB2000023000
OnePlus 6T6/128 GB2300025000
8/128 GB2500027000
OnePlus 76/128 GB2700029000
8/256 GB2900032000
OnePlus 7T8/128 GB3500040000
8/256 GB3800042000
OnePlus 7 Pro6/128 GB3800040000
8/256 GB4000043000
BrandModelSizePrice Range
LowestHighest
PixelPixel32 GB800010000
128 GB1100012000
Pixel XL32 GB70009000
128 GB800010000
Pixel 264 GB1400016000
128 GB1600018000
Pixel 2 XL64 GB1600019000
128 GB1800021000
Pixel 364 GB2600030000
128 GB2800032000
Pixel 3 XL64 GB3200035000
128 GB3500038000
BrandModelPrice Range
LowestHighest
SamsungJ2 4g25003000
J2 1630003500
J2 pro35004500
J2 prime35004000
J5 1530004500
J5 1635005000
J660007500
J7 Duo60007000
J445006000
A670009000
A6 Plus900011000
J7 1535005000
J5 Prime40006000
J7 Prime50007000
J7 Prime 255007500
J7 NXT45006000
J7 Max50007000
J7 pro60008000
J8 64GB75009000
A8 Star1300015000
A8 Plus1200015000
A7 2018900011000
A9 20181500017000
J4 Plus50006500
J6 Plus60007500
S9 Plus2300026000
S91800022000
S7 edge900012000
S81400018000
S8 plus1700021000
Note 82300026000
Note 92800033000
S10 e3000035000
S103600040000
S10 plus4400048000
A1055007500
A20850011000
A301000012000
A501400016000
A601500018000
A701800022000
A803200035000
M1060007000
M20900010000
M301000012500
M401400016000
Note 104500050000
Note 10 Plus5500065000
A30s1200014000
Fold180000200000
BrandModelPrice Range
LowestHighest
HuaweiMate 20 Pro2800032000
Mate 20x2500028000
P302800032000
Nova 2i50007000
Nova 3i1000012000
Nova 3e800010000
Y9 2019900011000
P30 Lite1400016000
Y9 201860007000
P30 pro4300048000
Nova 41700019000
Nova 4e1400016000
Mate 30 Pro5000060000
BrandModelPrice Range
LowestHighest
HONORHonor 8x1000012000
Honor 9n70008000
Honor 9 Lite60007000
Honor 10 Lite1000012000
Honor 7x60007500
Honor 7c50006000
Honor 7s40005000
Honor 7a50006000
Honor 20i1100013000
Honor play1000012000
Honor view 201800020000
BrandModelPrice Range
LowestHighest
NOKIA3.1 plus40005000
5.1 plus50006000
6.1 plus80009000
7.1900011000
BrandModelSizePrice Range
LowestHighest
XiaomiRedmi 5aAny GB35004500
Redmi 6AAny GB40005000
Redmi 4XAny GB40005500
Redmi Note 44/64 GB55006500
Mi Note 5A prime4/64 GB50006000
Mi Redmi 5 plus4/64 GB60007000
Mi A14/64 GB60007000
Redmi 63/64 GB55006500
Redmi 6 proAny GB65008500
Mi Note5 Pro64 GB70009000
Mi Note5 Global64 GB60008000
Mi A264 GB800010000
Note 6 Pro32 GB70009000
64 GB800010000
Poco F164 GB1300015000
128 GB1400016000
Mi Note732 GB75009000
64 GB850010000
Mi Note7 ProAny GB1200013000
Redmi 716 GB65007500
32 GB80009000
Redmi S232 GB55006500
64 GB65007500
Mi A2 Lite32 GB55007000
64 GB65008000
Redmi Y332 GB75009000
64 GB900010000
K20 1500017000
K20 Pro 2000022000
Mi 9T64 GB1700019000
128 GB2000022000
BrandModelPrice Range
LowestHighest
vivoY95850010000
Y9370008500
v111000012000
v11 pro1200014000
Y9160007000
Y91 c50006000
Y8155007000
Y81 i50006000
Y7145005500
Y71 i35004500
v151400016000
v15 pro1800020000
BrandModelPrice Range
LowestHighest
oppoA5s70008500
A3S55007000
A570008500
A780009500
F9800010000
F9 Pro1100013000
F7800010000
F11 Pro1600018000
F111300015000
A1k60007500
A7135005000
A8345005500
BrandModelPrice Range
LowestHighest
REALME2 Pro80009000
270008000
3 pro1000012000
C155006500
U170008000
380009000
c260007000
x1300016000

Note:

*** Broken display, repaired phones are not accepted.