Terms & Conditions- Phone Exchange Service

About Our Service

The Phone Exchange Service by Pickaboo gives you the chance to exchange your old and used phone for a new one of the same category. Basically, you can exchange your used mobile phone to purchase a newer and better one from Pickaboo.com at a discounted price. The discount so Serviced on the purchase of the new Phone is subject to valuation of your used Phone as determined by our buyback partners and is fully funded by our buyback partners.

Exchange Service is currently available only for Mobiles and Smartphones

To enjoy the Exchange Services, the customer is required to visit Pickaboo’s premises at House 10, Road 12, Block F, Niketan, Gulshan 1, Dhaka - 1212, Bangladesh. They must bring their Used Phone for a final valuation process in order to determine its value and category.

Purchases made as part of the Phone Exchange Service will be subject to the following Terms and Conditions.

  • This Exchange Service ("Service") is valid until stocks lasts, till the Service expires, or our buyback partners change, whichever is earlier.

  • Eligibility to apply for the Exchange Service:

    • You will need to provide proof of purchase/ownership in this regard, to apply for Exchange Service. Either the Purchase invoice or the original packaging, accessories or box must be provided.

    • In an event where none of the above can be provided (with justified reasons) National Identity Card (NID) and Utility Bill can be submitted as proof.

    • Under the Exchange Service, purchase of any new phone must be made with the submission of a valid copy of NID or Passport.

    • The new purchase cannot be a phone of a lower Valuation than the Used Phone to be exchanged.

    • Successfully submit a completed Purchase/Exchange Form with the following information:

      • Clients Name

      • Address

      • Phone Number

      • Model, Brand Name and IMEI of the Used Phone

      • Signature

      • Fingerprint

      • Photo (Passport size)

  • By agreeing to avail the benefits under the Service, you hereby represent, warrant and covenant that: 
    • You are the sole, absolute and lawful owner and/or user of the Phone being returned ("Used Phone");

    • The Used Phone along with all accessories, wherever applicable, under the Service is genuine and is not counterfeit, free from any and all encumbrances, liens, attachments, disputes, legal flaws, exchange or any agreement of sale etc.
    • The details of the Used Phone, including its condition, are as stated at the time of availing the Service; and

    • The Used Phone must be in working condition, and the display / screen of the Used Phone should be intact, that is without any scratches, cracks, discoloration, spots, lines, dead pixels, or any other damage of any manner. You must remove any scratch-guard, screen-guard, tempered-glass, or other protective covering applied to the screen of the Used Phone.

    • The used phone should not be damaged, broken, or otherwise tampered with. The used phone should match the details entered while placing the order (with Exchange) and will be validated by Pickaboo’s personnel.

    • The Used Phone must not be repaired or serviced prior to applying for the Service.

    • You must delete all the data on your device and sign out of your iCloud (iOS) / Google (Android) accounts, social media accounts, bank account access or any other personal access. In addition, any lock code or password must also be removed prior to releasing the Used Mobile. Before handing it over to the Pickaboo Personnel.  Pickaboo, the seller, the buyback partner, the future buyer or the manufacturer will not be responsible for any data that may be retained on the used Phone, and you cannot approach any of the above parties for any retrieval or deletion of the data from your used Phone.

      Note:

      *** If you fail to successfully sign out of all/any accounts as enumerated above, Pickaboo shall not take any responsibility to act on your behalf or be responsible for any unauthorized activity (if any).

    • The battery of the phone for exchange must not be dead or non-functional. In other words, the device should turn on and operate even when the charger is disconnected. 

  • You further confirm that:  
    • All the data in the Used Phone (if any and wherever applicable) will be erased before being exchanged under the Service; and

    • In spite of erasing the data manually/electronically, if any data still accessible due to any reason, Pickaboo or its affiliates, the seller, the partner, the future buyer, or the manufacturer shall not be responsible for the same and you will not approach any of the above parties for any retrieval or deletion of the data
  • You agree to indemnify and keep indemnified Pickaboo and its affiliates, applicable seller, the buyback partner, and any future purchaser of the Used Phone against all or any third party claims, demand, cost, expenses including attorney fees which may be suffered, incurred, undergone and/or sustained by Pickaboo, its affiliates, applicable seller, the buyback partner or any future purchaser due to:

    Usage of the Used Phone by you;

    • Data on the Used Phone, if any;

    • Return of a different Phone or if the Used Phone does not meet the conditions prescribed herein or if the condition of the Used Phone is different from the condition specified at the time of availing the Service; and

    • Any breach of these Service terms and conditions.

  • You understand that the new Phone delivery and the Used Phone pickup will happen simultaneously (hand in hand) and you shall keep the Used Phone ready to be given for exchange. In the event you refuse to provide the Used Phone at the time of delivery of the new Phone or if it is determined at the time of delivery that the Used Phone is different or does not conform to the conditions specified, you agree that the transaction and the Service availed by you may be cancelled.
  • You understand that the new Phone delivery and the Used Phone pickup will happen simultaneously (hand in hand) and you shall keep the Used Phone ready to be given for exchange. In the event you refuse to provide the Used Phone at the time of delivery of the new Phone or if it is determined at the time of delivery that the Used Phone is different or does not conform to the conditions specified, you agree that the transaction and the Service availed by you may be cancelled.
  • You understand that the new Phone delivery and the Used Phone pickup will happen simultaneously (hand in hand) and you shall keep the Used Phone ready to be given for exchange. In the event you refuse to provide the Used Phone at the time of delivery of the new Phone or if it is determined at the time of delivery that the Used Phone is different or does not conform to the conditions specified, you agree that the transaction and the Service availed by you may be cancelled.
  • You hereby give your consent that your personal information that you have provided in connection with this Service might be processed, transferred and retained by the seller, the buyback partner, and other entities involved in managing and administration of the Service.
  • In the case of the Used Phone, you acknowledge that checks and diagnostics may need to be performed to check the condition of the Used Phone and determine your eligibility to avail additional features under the Service, such as greater value for the Used Phone. Accordingly, if you elect to avail such additional features:
  • You understand that once the Used Phone is sent for exchange under the Service, under no circumstance can the Used Phone be returned back to you. In the event you return the new device purchased under the Service, the Used Phone will not be returned to you.
  • You agree not to bring any claim against Pickaboo and its affiliates, applicable seller, the buyback partner, and any future purchaser of the Used Phone in relation to the adequacy of the value (if any) of the Used Phone provided as part of the Service. In the event you do not agree with the value provided to you for your Used Phone, you agree not to avail the Service.
  • You acknowledge and agree that Pickaboo shall be neither liable nor responsible for any actions or inactions of sellers or the buyback partners in relation to the Service or its benefits.

Please see the below eligible phones for Exchange offer with Approximate price

Mobile Exchange Rates - Pickaboo Exchanged

BrandModelSizePrice Range
LowestHighest
iPhone5S16 GB50006000
32 GB60007000
SE16 GB1000012000
32 GB1200013000
64 GB1300015000
616 GB800010000
32 GB1000012000
64 GB1100013000
6S16 GB1400016000
32 GB1600018000
64 GB1800020000
6S Plus16 GB1400016000
32 GB1800020000
64 GB2000022000
732 GB2100024000
128 GB2300026000
256 GB2400027000
7 Plus32 GB2800030000
128 GB3000032000
256 GB3200034000
864 GB3400036000
256 GB3700040000
8 Plus64 GB4300045000
256 GB4500048000
X64 GB5000055000
256 GB5500060000
BrandModelSizePrice Range
LowestHighest
OnePlusOnePlus 264 GB50006000
OnePlus 364 GB800010000
OnePlus 3T64 GB1200015000
OnePlus 564 GB1500017000
128 GB1700019000
OnePlus 5T64 GB2000022000
128 GB2100023000
OnePlus 664 GB2500027000
128 GB2700029000
OnePlus 6T6/128 GB3300035000
8/128 GB3600038000
BrandModelSizePrice Range
LowestHighest
PixelPixel32 GB1200014000
128 GB1400016000
Pixel Xl32 GB1400016000
128 GB1600018000
Pixel 264 GB2200026000
128 GB2400028000
Pixel2 Xl64 GB3000032000
128 GB3200034000
BrandModelPrice Range
LowestHighest
SamsungJ2 4g35004500
J2 1640005000
J2 pro45005500
J2 prime40004500
J460006500
J5 1540005000
J5 1650006000
J6800010000
J7 Duo800010000
J7 1540005500
J5 Prime60007000
J7 Prime70008000
J7 Prime 280009000
J7 NXT50006000
J7 Max80009000
J7 pro900010000
J8 64GB1200014000
A8 Star1800020000
A9 20182600030000
A61000013000
A6 Plus1400017000
A7 20181700019000
J4 Plus80009000
J6 Plus900011000
S9 Plus3700040000
S71100013000
S7 edge1400017000
S82000024000
S8 plus2400028000
Note 83000032000
Note 94500050000
BrandModelPrice Range
LowestHighest
LGG73000032000
G7 Plus3200034000
V301800020000
V30 plus2000022000
BrandModelPrice Range
LowestHighest
HuaweiMate 20 Pro5000055000
Mate 20x4500048000
Mate10 Pro2500028000
Nova 2i1000012000
Nova 3i1500017000
Nova 3e1200014000
Nova 3 6/128 GB2200024000
y7 pro60007000
y9 2018800010000
P20 Pro3500038000
BrandModelPrice Range
LowestHighest
HONORHonor 8x1300014000
Honor 8 Lite60007000
Honor 9 Lite80009000
Honor 91200015000
Honor 7x900010000
Honor 7c60007000
BrandModelPrice Range
LowestHighest
NOKIA3.150007000
5.160008000
6.1800010000
X61100012000
BrandModelPrice Range
LowestHighest
XiaomiRedmi 5a45005000
Redmi 4x50006000
Redmi note 460007000
Mi note 5A prime60007000
Mi redmi 5 plus70008000
Mi A1800010000
Redmi 670008000
Redmi 6 Pro80009000
Mi Note 5 Pro1000011000
Mi Note 5 Global900010000
Mi A21200013000
Note 6 Pro1000012000
Poco F11800020000
Mi MIX2s2400027000
Mi MIX 22000022000
BrandModelPrice Range
LowestHighest
OthersF9 Pro1800020000
F91600017000
OPPO A51000012000
V11 Pro1800020000
VIVO Y851000012000
VIVO Y83800010000

Note:

*** Broken display, repaired phones are not accepted.