Terms & Conditions- Phone Exchange Service

About Our Service

The Phone Exchange Service by Pickaboo gives you the chance to exchange your old and used phone for a new one of the same category. Basically, you can exchange your used mobile phone to purchase a newer and better one from Pickaboo.com at a discounted price. The discount so Serviced on the purchase of the new Phone is subject to valuation of your used Phone as determined by our buyback partners and is fully funded by our buyback partners.

Exchange Service is currently available only for Mobiles and Smartphones

To enjoy the Exchange Services, the customer is required to visit Pickaboo’s premises at House 10, Road 12, Block F, Niketan, Gulshan 1, Dhaka - 1212, Bangladesh. They must bring their Used Phone for a final valuation process in order to determine its value and category.

Purchases made as part of the Phone Exchange Service will be subject to the following Terms and Conditions.

  • This Exchange Service ("Service") is valid until stocks lasts, till the Service expires, or our buyback partners change, whichever is earlier.

  • Eligibility to apply for the Exchange Service:

    • You will need to provide proof of purchase/ownership in this regard, to apply for Exchange Service. Either the Purchase invoice or the original packaging, accessories or box must be provided.

    • In an event where none of the above can be provided (with justified reasons) National Identity Card (NID) and Utility Bill can be submitted as proof.

    • Under the Exchange Service, purchase of any new phone must be made with the submission of a valid copy of NID or Passport.

    • The new purchase cannot be a phone of a lower Valuation than the Used Phone to be exchanged.

    • Successfully submit a completed Purchase/Exchange Form with the following information:

      • Clients Name

      • Address

      • Phone Number

      • Model, Brand Name and IMEI of the Used Phone

      • Signature

      • Fingerprint

      • Photo (Passport size)

  • By agreeing to avail the benefits under the Service, you hereby represent, warrant and covenant that: 
    • You are the sole, absolute and lawful owner and/or user of the Phone being returned ("Used Phone");

    • The Used Phone along with all accessories, wherever applicable, under the Service is genuine and is not counterfeit, free from any and all encumbrances, liens, attachments, disputes, legal flaws, exchange or any agreement of sale etc.
    • The details of the Used Phone, including its condition, are as stated at the time of availing the Service; and

    • The Used Phone must be in working condition, and the display / screen of the Used Phone should be intact, that is without any scratches, cracks, discoloration, spots, lines, dead pixels, or any other damage of any manner. You must remove any scratch-guard, screen-guard, tempered-glass, or other protective covering applied to the screen of the Used Phone.

    • The used phone should not be damaged, broken, or otherwise tampered with. The used phone should match the details entered while placing the order (with Exchange) and will be validated by Pickaboo’s personnel.

    • The Used Phone must not be repaired or serviced prior to applying for the Service.

    • You must delete all the data on your device and sign out of your iCloud (iOS) / Google (Android) accounts, social media accounts, bank account access or any other personal access. In addition, any lock code or password must also be removed prior to releasing the Used Mobile. Before handing it over to the Pickaboo Personnel.  Pickaboo, the seller, the buyback partner, the future buyer or the manufacturer will not be responsible for any data that may be retained on the used Phone, and you cannot approach any of the above parties for any retrieval or deletion of the data from your used Phone.

      Note:

      *** If you fail to successfully sign out of all/any accounts as enumerated above, Pickaboo shall not take any responsibility to act on your behalf or be responsible for any unauthorized activity (if any).

    • The battery of the phone for exchange must not be dead or non-functional. In other words, the device should turn on and operate even when the charger is disconnected. 

  • You further confirm that:  
    • All the data in the Used Phone (if any and wherever applicable) will be erased before being exchanged under the Service; and

    • In spite of erasing the data manually/electronically, if any data still accessible due to any reason, Pickaboo or its affiliates, the seller, the partner, the future buyer, or the manufacturer shall not be responsible for the same and you will not approach any of the above parties for any retrieval or deletion of the data
  • You agree to indemnify and keep indemnified Pickaboo and its affiliates, applicable seller, the buyback partner, and any future purchaser of the Used Phone against all or any third party claims, demand, cost, expenses including attorney fees which may be suffered, incurred, undergone and/or sustained by Pickaboo, its affiliates, applicable seller, the buyback partner or any future purchaser due to:

    Usage of the Used Phone by you;

    • Data on the Used Phone, if any;

    • Return of a different Phone or if the Used Phone does not meet the conditions prescribed herein or if the condition of the Used Phone is different from the condition specified at the time of availing the Service; and

    • Any breach of these Service terms and conditions.

  • You understand that the new Phone delivery and the Used Phone pickup will happen simultaneously (hand in hand) and you shall keep the Used Phone ready to be given for exchange. In the event you refuse to provide the Used Phone at the time of delivery of the new Phone or if it is determined at the time of delivery that the Used Phone is different or does not conform to the conditions specified, you agree that the transaction and the Service availed by you may be cancelled.
  • You understand that the new Phone delivery and the Used Phone pickup will happen simultaneously (hand in hand) and you shall keep the Used Phone ready to be given for exchange. In the event you refuse to provide the Used Phone at the time of delivery of the new Phone or if it is determined at the time of delivery that the Used Phone is different or does not conform to the conditions specified, you agree that the transaction and the Service availed by you may be cancelled.
  • You understand that the new Phone delivery and the Used Phone pickup will happen simultaneously (hand in hand) and you shall keep the Used Phone ready to be given for exchange. In the event you refuse to provide the Used Phone at the time of delivery of the new Phone or if it is determined at the time of delivery that the Used Phone is different or does not conform to the conditions specified, you agree that the transaction and the Service availed by you may be cancelled.
  • You hereby give your consent that your personal information that you have provided in connection with this Service might be processed, transferred and retained by the seller, the buyback partner, and other entities involved in managing and administration of the Service.
  • In the case of the Used Phone, you acknowledge that checks and diagnostics may need to be performed to check the condition of the Used Phone and determine your eligibility to avail additional features under the Service, such as greater value for the Used Phone. Accordingly, if you elect to avail such additional features:
  • You understand that once the Used Phone is sent for exchange under the Service, under no circumstance can the Used Phone be returned back to you. In the event you return the new device purchased under the Service, the Used Phone will not be returned to you.
  • You agree not to bring any claim against Pickaboo and its affiliates, applicable seller, the buyback partner, and any future purchaser of the Used Phone in relation to the adequacy of the value (if any) of the Used Phone provided as part of the Service. In the event you do not agree with the value provided to you for your Used Phone, you agree not to avail the Service.
  • You acknowledge and agree that Pickaboo shall be neither liable nor responsible for any actions or inactions of sellers or the buyback partners in relation to the Service or its benefits.

Please see the below eligible phones for Exchange offer with Approximate price

Mobile Exchange Rates - Pickaboo Exchanged

BrandModelSizePrice Range
LowestHighest
iPhone5S16 GB40005000
32 GB50006000
SE16 GB900011000
32 GB1000012000
64 GB1100013000
616 GB800010000
32 GB1000012000
64 GB1100013000
6 Plus16 GB1000012000
32 GB1200015000
64 GB1400016000
6S16 GB1200013000
32 GB1400015000
64 GB1400016000
6S Plus16 GB1400016000
32 GB1500018000
64 GB1600019000
732 GB1800020000
128 GB2000023000
256 GB2200024000
7 Plus32 GB2500027000
128 GB2800032000
256 GB3000034000
864 GB2600030000
256 GB2800032000
8 Plus64 GB3700040000
256 GB4000044000
X64 GB4500050000
256 GB4800053000
XS64 GB6000064000
256 GB6500070000
XS Max64 GB6500070000
256 GB7200078000
XR64 GB4200045000
128 GB4500050000
BrandModelSizePrice Range
LowestHighest
OnePlusOnePlus 264 GB50006000
OnePlus 364 GB70009000
OnePlus 3T64 GB800011000
OnePlus 564 GB1100014000
128 GB1200015000
OnePlus 5T64 GB1400017000
128 GB1500018000
OnePlus 664 GB1900022000
128 GB2100024000
OnePlus 6T6/128 GB2500027000
8/128 GB2700029000
OnePlus 76/128 GB2700030000
8/256 GB2900032000
OnePlus 7 Pro6/128 GB4200045000
8/256 GB4500048000
BrandModelSizePrice Range
LowestHighest
PixelPixel32 GB800010000
128 GB1100012000
Pixel XL32 GB900011000
128 GB1000012000
Pixel 264 GB1600018000
128 GB1800020000
Pixel 2 XL64 GB2000023000
128 GB2400026000
Pixel 364 GB3000032000
128 GB3300035000
Pixel 3 XL64 GB3600040000
128 GB4200043000
BrandModelPrice Range
LowestHighest
SamsungJ2 4g30004000
J2 1635004000
J2 pro40004500
J2 prime35004000
J450006000
J5 1535004500
J5 1640005000
J665008000
J7 Duo70008000
J7 1540005000
J5 Prime45006000
J7 Prime55007000
J7 Prime 265008000
J7 NXT50006000
J7 Max60007500
J7 pro75009000
J8 64GB800010000
A8 Star1400016000
A8 Plus1300015000
A680009000
A6 Plus900011000
A7 20181000013000
J4 Plus55007000
J6 Plus75009000
S9 Plus2700030000
S92200025000
S7 edge1200014000
S81600020000
S8 plus2000023000
Note 82400027000
Note 93300036000
A9 20181700020000
S10 e3300035000
S104200046000
S10 plus4800052000
A1060007500
A20900011000
A301100013000
A501400017000
A601500018000
A702000023000
M1060007500
M20950011000
M301100013000
M401400017000
BrandModelPrice Range
LowestHighest
HuaweiMate 20 Pro2800034000
Mate 20x2800032000
P303000034000
Nova 2i50007000
Nova 3i1100013000
Nova 3e800010000
Y9 20191000012000
P30 Lite1400016000
Y9 201860007000
P30 pro4500048000
Nova 41700020000
Nova 4e1400016000
BrandModelPrice Range
LowestHighest
HONORHonor 8x1100013000
Honor 9n70008000
Honor 9 Lite60008000
Honor 10 Lite1100013000
Honor 7x60008000
Honor 7c50006000
Honor 7s40005000
Honor 7a50006000
Honor 20i1200014000
Honor play1000013000
Honor view 202000022000
BrandModelPrice Range
LowestHighest
NOKIA3.1 plus40006000
5.1 plus50007000
6.1 plus800010000
7.11000012000
BrandModelSizePrice Range
LowestHighest
XiaomiRedmi 5aAny GB35004500
Redmi 6AAny GB40005000
Redmi 4XAny GB40005500
Redmi Note 44/64 GB55006500
Mi Note 5A prime4/64 GB50006000
Mi Redmi 5 plus4/64 GB60007000
Mi A14/64 GB60007000
Redmi 63/64 GB55006500
Redmi 6 proAny GB65008500
Mi Note5 Pro64 GB75009500
Mi Note5 Global64 GB70009000
Mi A264 GB900011000
Note 6 Pro32 GB80001000
64 GB950011500
Poco F164 GB1400016000
128 GB1600018000
Mi Note732 GB900010500
64 GB1000012000
Mi Note7 ProAny GB1300014000
Redmi 716 GB70008000
32 GB80009000
Redmi S232 GB60007500
64 GB65008000
Mi A2 Lite32 GB60008000
64 GB70009000
Redmi Y332 GB75009000
64 GB900010000
K20 1600018000
K20 Pro 1700022000
Mi 9T64 GB1700020000
128 GB1800022000
BrandModelPrice Range
LowestHighest
vivoY95850010500
Y9370008500
v111100013000
v11 pro1300015000
Y9160007000
Y91 c50006000
Y8155007000
Y81 i50006000
Y7150006000
Y71 i40005000
v151600018000
v15 pro2000023000
BrandModelPrice Range
LowestHighest
oppoA5s70009000
A3S55007500
A570009000
A7800010000
F91000012000
F9 Pro1300015000
F7800010000
F11 Pro1800022000
F111500017000
A1k60007500
A7135005000
A8345006000
BrandModelPrice Range
LowestHighest
REALME2 Pro800010000
270008000
3 pro1100014000
C155007000
U170009000
3800010000
c250007000
x1300017000

Note:

*** Broken display, repaired phones are not accepted.