You will not be able to cancel the order from your end. You have to share the order number and cancellation reason through our Call Center, Facebook Message, Live Chat, or Support Ticket and we will cancel the order.

Upon placing the order, you will receive a text message and an email with your order number, and a call for the verification of the Order.

We will attempt twice to confirm your order and if you miss the call then you can contact our Call Center, Facebook Message, Live Chat or Support Ticket to confirm the order. If your order is already canceled then you have to place a new order form your end.

No. You only pay what you see. However, if you choose home delivery then you shall have to pay an additional charge for the delivery. And if you also request Installation or fitting of the ordered product, then such shall carry a small installation or fitting charge.

To place an order you have to visit our website. Then search your desired product, select the color and click ‘Buy Now’. 

Update your Name, Contact Number, Address and Select payment method. We have Cash on Delivery (above BDT 500), bKash, Online Payment & EMI as payment method. You can also avail Card on delivery facility (inside Dhaka Metro City only).

We highly recommend creating an account before placing the order. 

If you want to change your address after the order placement, you have to share the order number and updated address information through our Call Center, Facebook Message, Live Chat, or Support Ticket. 

If you want to make the payment online then you have to place a new order from your end. You can reorder from 'My Orders'. If required we can place a new order from our side if you want to avail Cash on delivery (Amount above BDT 500) or Card on delivery facility (Inside Dhaka Metro Only).

You can add or remove any item from your cart before placing the order. If the order is placed then you have to communicate with us Call Center, Facebook Message, Live Chat, or Support Ticket.

You can update the contact number from your account address book. If the order is already placed then you have to share the order number and updated contact information through our Call Center, Facebook Message, Live Chat, or Support Ticket and we will update the contact number.