Pickaboo: Frequently Asked Questions (FAQ)
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Nov 11, 2020

If the EMI is not activated within 10 working days of the EMI form submission date, the customer must inform Pickaboo regarding the issue.

If the issue is older than 60 days, Pickaboo will not be liable for any additional charges. 

Nov 11, 2020

There is no timeline to submit the EMI form but we ask the customers to submit the EMI form within the 15 working days of the transaction date. If the bank charges for delayed submission Pickaboo will not be liable.

Nov 3, 2020
  • The full amount of the order will be frozen from your Credit by Online Payment (or Card on Delivery, Only inside Dhaka).
  • We will send the EMI form with your product or via email.
  • You must Sign and Complete the EMI form and submit it at Pickaboo within 3 working days.
  • Once Pickaboo receives this signed document from the customer, then it shall be submitted to the concerned bank to commence the EMI process.
  • The EMI processing will be handled by the bank itself *. After 10 working days, your bank will convert this into EMI.
  • From your next billing cycle, you will be charged the EMI amount and your credit limit will be reduced by the outstanding amount.

Nov 3, 2020

The bank does not charge the convenience fee directly from the customer. They charge the amount from the merchant. If we have any offer of 0% convenience then you will be able to get free EMI with no extra charge (as per offered tenure).

Nov 3, 2020

You will be able to avail EMI facility if the grand total of your order is over BDT 5,000 but you will not get 0% EMI facility. You have to pay convenience fees.

Inside Dhaka metro city you can avail card on delivery facility.

For outside Dhaka, you have to make the full payment online (Using your credit card) and the convenience fees using bKash.

Nov 3, 2020

EMI facilities are only available for products which costs over BDT 5,000.

Nov 3, 2020

Yes, you can. The maximum offered tenure will be applicable for the whole order. If 0% EMI is not available with any of the items then you have to pay the convenience fee.

Nov 3, 2020

A convenience fee is an amount you add to the purchase price. The customer pays this fee in return for being able to get EMI facility. Convenience fees are charged by businesses to cover the cost they pay to payment processing companies for when a customer pays by credit card.

Nov 3, 2020

EMI (Equated Monthly Installment) is one of the payment methods of online shopping, only for the customers using any of the accepted Credit Cards on Pickaboo.com.* It allows customers to pay for their ordered products in easy equal monthly installments.*

Nov 3, 2020

Yes, you can. For that, you have to communicate with your concerned bank.

Nov 3, 2020

After receiving the EMI form we will forward it to our concern team to do further process and then they will submit the EMI form to the bank and the EMI will be activated within 10 working days from the submission date.

Nov 3, 2020

You can pay with EMI payment option using the Credit Card of any of the following banks:

 

Bank NameAccepted Card Type
The City BankAmerican Express
Standard Chartered BankVISA/Master
Eastern BankVISA/Master
BRAC BankVISA/Master
LankaBangla FinanceVISA/Master
Trust BankVISA/Master
United Commercial BankVISA/Master
Southeast BankVISA/Master
Dutch Bangla BankVISA/Master
Jamuna BankVISA/Master
Midland BankVISA/Master
Meghna BankVISA/Master
Al-Arafah Islami BankVISA/Master
Mutual Trust BankVISA/Master
NRB BankVISA/Master
Premier BankVISA/Master
Standard BankVISA/Master
Bank AsiaVISA/Master
NCC BankVISA/Master
Dhaka Bank LimitedVISA/Master
One Bank LimitedVISA/Master
Social Islami Bank LimitedVISA/Master
NRB Commercial BankVISA/Master
Prime BankVISA/Master
Mercantile BankVISA/Master
Shahjalal Islami BankVISA/Master
South Bangla Agriculture and Commerce Bank Limited (SBAC)VISA/Master
Commercial Bank of Ceylon PLCVISA/Master
Community Bank Bangladesh LimitedVISA/Master
AB Bank

VISA/Master

Pubali Bank Limited

VISA/Master

 

Nov 3, 2020

You can avail EMI facility only with a credit card. Currently, we have EMI facility with a credit card of 31 banks. You will not be able to avail EMI facility without a credit card.

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