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These are the terms and conditions for P-Protect in collaboration with Sheba Platform Limited. These terms and conditions give you full details of what is covered, what is not covered and the limits and conditions that apply. If you fail to comply with these terms and conditions, we may refuse cover in the event of a claim.
P-Protect is available to you as a Customer of Pickaboo for One Year from the date of purchase.
Your cover will begin
Your cover will end if:
P-Protect gives your device cover for:
Replacement phone “temp”
Subsequently, to make your experience with Pickaboo the most convenient, we also offer ‘new for old’ replacement device through “TEMP”. Our aim is to make sure that you do not suffer from inconvenience, thus we will send you a device with comparable features and functionality. To avail the TEMP services please go to TEMP TERMS & CONDITIONS. Call us on +8809666745745 or email us at firstname.lastname@example.org to place a request for replacement phone.
You must delete all the data on your device and sign out of your iCloud (iOS) / Google (Android) accounts, social media accounts, bank account access or any other personal access. In addition, any lock code or password must also be removed prior to releasing the insured Mobile before handing it over to the authorized service centre. Failure to do so, Pickaboo or the service centre will not be responsible for any data that may be retained on the phone, and you cannot approach any of the above parties for any retrieval or deletion of the data from your used product.
If you fail to successfully sign out of all/any accounts as enumerated above, Pickaboo shall not take any responsibility to act on your behalf or be responsible for any unauthorized activity (if any).
By taking this cover you confirm that you’ve given us your permission to communicate policy information with you by phone, SMS or email using your given contact details.
In issuing and administering this policy, we will share your personal data with Sheba Platform other partner companies providing services under this policy. We may also share your personal data with Group companies and any third parties who are purchasers of all or part of Pickaboo and with organisations we use to monitor our performance, carry out research, create statistics, prevent or detect crime and other third parties to the extent required or permitted by law. We may access your call history around the time of any claim incident as part of our claim assessment process.
Whenever your personal information is shared with third parties, it will be done in accordance with all responsibilities. This includes, for example, putting in place appropriate written terms to protect your personal information. We will only use the personal information given by you to confirm your identity, administer your policy, contact you about your policy, process claims, carry out internal record keeping, record claims details on relevant databases and registers for fraud detection purposes and contact the police to check any crime reference number you give us.